Viewing the Queues

To view the task on a given queue, simply click on it in the administration tree below the case manager.

Case manager search

Note that you may not see the number of tasks in the queue that is shown as the count in the administration tree, as tasks are only available to those authorized to view those tasks.

In this list of tasks, those with no “Due for action” time are due immediately. Tasks that are assigned mean that someone has picked up that task and not yet returned it to the queue or completed it.