Task History

Once a task has been completed, it is added to the case view as history. The history is listed in descending order, meaning that the most recent history is shown at the top.

History

Importantly, you can edit the history of the tasks performed by clicking on the edit button for each task, which will go to the task history revision page.

Edit history

Here you can alter any details that might have been mistakenly provided. However, an audit trail will always exist for the modified entry and in the case view a note will show that the history has been revised.

Note about the history