# Creating a Case From the Console

As an alternative to creating cases from the <code class="expression">space.vars.X\_Agent\_Name\_Single</code>, you can create them manually through the console. From the case manager, click on **Add Case.**

<figure><img src="https://2423451286-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F42mDa58RoaDxb6t8mbaI%2Fuploads%2Fgit-blob-63c7f52d7316d10336553e8adb989751d7dedfd5%2Fimage.png?alt=media" alt=""><figcaption><p>Add new manual case</p></figcaption></figure>

You will get the option to add a new manual case, with a description, a customer ID, an initial task and a queue for the task.

A manual task will not be linked to any flight recorder data, so it is imperative to supply as much information as possible on the initial task and complete it immediately.