# Creating a Case From the Console

As an alternative to creating cases from the <code class="expression">space.vars.X\_Agent\_Name\_Single</code>, you can create them manually through the console. From the case manager, click on **Add Case.**

<figure><img src="/files/ve7XuAugDAySgrrOOwax" alt=""><figcaption><p>Add new manual case</p></figcaption></figure>

You will get the option to add a new manual case, with a description, a customer ID, an initial task and a queue for the task.

A manual task will not be linked to any flight recorder data, so it is imperative to supply as much information as possible on the initial task and complete it immediately.


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# Agent Instructions: Querying This Documentation

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```
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```

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