To complete a task, you must enter some basic case notes and complete all mandatory fields (marked with a “*”). You must then select an action to perform and click the Submit button.
If for some reason you are unable to complete the task or wish to move it to another queue (possibly a personal one or a queue that is assigned to an investigative specialist), then select a queue for the task and click on Return to queue.
You can also save a draft, which is useful if you are working on a case and need to leave it for some reason. The draft will store any text and field information already entered.